How do you keep your best barista or your favorite coffee shop worker on staff? Take care of them! This may seem like a simple solution, but it might be easier shared on a blog than put into actual practice....
Dilworth is proudly North Carolinian! We got our start 30 years ago as a coffee shop in Charlotte, NC and slowly grew to be the coffee roaster in Raleigh, NC we are today. We maintain various certifications and standards for...
From spring savoring to summery sips, full fall flavors, and holiday coffee drinks, does your shop’s seasonal menu strike all the right notes?A new season can bring about a fresh start for your coffee shop or cafe as a desire...
It’s time: You’re ready to open your own local java joint. But what licenses do you need to open a coffee shop? Where do you need to sign on the dotted line?There’s more to running a successful coffee shop than...
When you think about cleaning espresso machine parts, pieces, and accessories—the ones that keep your shop going—do you have a routine schedule?As we were sorting through Dilworth’s metaphorical mailbag recently, we stumbled on an important question: “I hear maintenance is...
Implementing upselling techniques at a coffee shop is crucial for maximizing revenue and enhancing the overall customer experience. Upselling encourages customers to explore new menu options, try premium offerings, or indulge in complementary items like pastries or specialty drinks. Additionally,...
Another school year has wrapped up in Honduras for the students of Educate 2 Envision (E2E). Dilworth is so proud to continue to support this initiative focused on bringing education to young students in rural areas of Honduras. Here is...
We’ve heard of an efficient coffee service being compared to a really impressive close-up magic card trick—and based on what we know about the intricacies of what cafe workers do all day, (and based on what we’re pretty sure we...
Coffee shop marketing sure can get pricey—but can it also be done well on a budget? Likely the biggest name in coffee chains (yes, that one) spent a reported $416.7 million on advertising in 2022. Seeing stats like that, local...
